Developer Privacy Policy
This policy describes the information processed by the GetInSaver developer portal and commercial API.
Information we collect
- Account information such as name, email, company, verification status, and password hash.
- Billing records such as package, amount, provider reference, order status, and invoice metadata. Full card details are handled by Stripe; crypto payment data is handled by OxaPay.
- Operational data such as service ID, timestamps, response status, item count, latency, API-key prefix, and a one-way hash of submitted source URLs.
- Security data such as hashed IP address, hashed user agent, sessions, and abuse-control events.
- Support requests: the name, email and messages you send us, kept with the ticket so we can answer and follow up.
What we deliberately avoid
The commercial ledger does not store submitted source URLs in plain text. API keys and passwords are stored using one-way hashes. Returned media is passed through in the response and is not intended to become a permanent customer-content archive.
How information is used
We use information to provide and secure the service, verify accounts, meter credits, process payments, answer support and sales inquiries, detect abuse, maintain reliability, and comply with legal obligations. We also email account reminders and tips, for example about an unfinished order, unused trial credits or a low balance. Every one of them has an unsubscribe link; receipts, password and support emails are always sent.
Processors and transfers
Information may be processed by infrastructure, email, security, Stripe, and OxaPay providers as necessary to operate the service. Our staff receive notifications about new support tickets and payment issues through Telegram, which may include your email and ticket text. These providers process information under their own terms and privacy commitments. Cross-border processing may occur.
Retention
Sessions and email tokens expire automatically. Usage, credit, tax, payment, support and security records may be retained as needed for account service, fraud prevention, disputes, and legal obligations. You may request account deletion, subject to records we must retain.
Your choices
You can unsubscribe from reminders and tips with the link in any of them, revoke keys, stop using the API, or ask to access, correct, or delete eligible personal information. Applicable privacy law may provide additional rights.
Security
We use HTTPS, one-way credential hashing, least-privilege database access, CSRF protection, origin checks, signed payment webhooks, rate limits, and transactional credit controls. No online service can guarantee absolute security.
Contact
Privacy requests: [email protected].